![]() ![]() ![]() Over time it will degrade to a point where it needs to be replaced. Q - Battery: Health = Service Battery - Cycle count = 568Ī - This is self explanatory and would require immediate attention.Ī - Batteries are considered Consumable Products. Q - Battery failure - Your battery is reporting that it needs to be serviced. Though, in conscience there are other important elements about this computer worth mentioning Looking at the supplied report and specific to the No Sound issue. We can have a look at the report for possible issues and may have possible suggestions to resolve the issues. Post back the Full Report - copy and paste - > using the Additional Text Icon ( 3rd Icon to last ) <<<< The Report will Not Reveal Any Personal Information. ![]() The application is free or paid from added features. It makes a coherent and readable inventory of both the Hardware and Software used on the computer This is a Diagnostic Tool that makes no changes to the computer. ![]() Then log out of the Main User account and log into the dummy account and test again if the issue persists.Ħ - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.ħ - Download the Application Etrecheck directly from the Developer. To further isolate this - Set up users, guests, and groups on Mac. The boot up will be slow and can take some time - Normal.Ģ - Safe Mode will also eliminate Third Party Software, extensions and drives from loadingģ - Does the issue present in this mode ?Ĥ - Sometimes a Safe Boot followed by a Normal Boot will just put things right.ĥ - If not - there could be something in the main User Account playing up. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. ![]()
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